Technical Issues
Admin Dashboard Login Issues
If you are unable to log in, and getting unauthorized errors, or have reset your password, but are then unable to log in again after logging out, please try the following: First, clear your cache and…
How to ensure deliverability of EasyLlama reminders
To ensure the best deliverability of notification emails, we highly recommend adding the easyllama.com domain to your list of safe senders. Most of our email reminders are sent from the reminders@eas…
No Next Button - Can't move to the Next Slide
One of the most common issues learners experience is not being able to move on to the next slide, or are not able to see a "Next" Button. The most common reason a Next button does not appear is that…
Overview: Technical Issues
Which Browsers are Supported by EasyLlama? Chrome, Firefox, and Edge are supported. Please be sure to use the most up to date version to assure the best performance. In unsupported browsers, users ma…
