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Exploring Phishing Simulator Reports and Insights

Understand your organization’s phishing risk at a glance and drill into the details that matter. The Reports and Insights dashboard aggregates results across all campaigns so you can track progress, coach learners, and show impact.

What you can see

  • Fishing Susceptibility Risk Score with industry benchmark comparison
  • Totals across campaigns: campaigns sent, emails delivered, high‑risk learners, and total fails
  • Performance by campaign: success, fail, open, and miss rates
  • Learner‑level view with quick access to each person’s campaign history and outcomes
  • Trend lines over time for your overall risk score
  • Team or department breakdowns when departments are enabled

Deeper analysis with the Risk Analysis Report

Generate a Risk Analysis Report to surface:

  • Your unique risk patterns versus industry average and best practice
  • Key observations drawn from recent campaign performance
  • A list of learners who need additional coaching
  • Recommended next campaigns and program steps tailored to your environment

Why it helps

  • Track progress toward lower risk with clear, shareable metrics
  • Identify who needs support and where to focus training
  • Give stakeholders program visibility and business impact

Where to find it

Go to Phishing Simulator > Reports 

Reporting and Insights Options

View Report (Human Risk Intelligence Report)

Click View Report for a shareable, data-driven overview of your organization's security awareness risk and practical steps to reduce it. For more details on this report, see Risk Analysis Report Overview

Overview Tab



Scroll down on the Overview tab to view basic KPIs and trendlines for your campaigns. For more advanced data, scroll to the bottom of the page and click View Advanced Analytics to expand a section of clickable reports that allow you to drill down into your campaigns, teams, departments, and learners for details. 

Report Builder

Click Report Builder to access report templates, including a Campaign Activity Report and a Campaign Enrollment Report. Just click Use this template on any template to run a report. 

Tips

  • Look for downward movement in the risk score over time
  • Use department views to compare teams and target enablement
  • After each campaign cycle, review fails and assign just‑in‑time coaching