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How to Customize Your Notification Preferences

Control which email notifications you receive by adjusting toggle switches in the Notifications settings. Perfect for re-enabling notifications after accidental unsubscribes or customizing your alert preferences.

Before You Start

What You'll Need

  • Administrative access to the EasyLlama dashboard
  • Understanding of which notifications you want to enable/disable
  • Access to Settings > Notifications

Quick Reference

  • Toggle ON: Purple = Notifications enabled
  • Toggle OFF: Gray = Notifications disabled
  • Save required: Changes only apply after clicking Save
  • Unsubscribe fix: If you accidentally clicked "Unsubscribe" in an email, re-enable here

Configure Notification Settings

Step 1: Access notification settings

  1. Log in to the Dashboard.
  2. From the left navigation menu, click Settings > Notifications.

Step 2: Adjust notification toggles

For each notification type, use the toggle switch to turn ON (purple) or OFF (gray):

Notification Options:

  • Company-wide notification emails
    • Send an email to learner managers when one of their direct report completes a training
    • Send an email to learner managers when one of their direct reports has a past due training
    • Send a weekly email to learner managers summarizing all overdue training and recently completed training for their direct reports
  • Personal Preferences notification emails - Be notified when:
    • Learners have completed their training
    • Trainings assigned to the learner have become past due
    • Weekly Activity Report
    • Some of the emails are invalid
    • Learners are up for recertification
    • The integration has synchronization issues
    • New learners have been synced
    • Anonymous reporting: A new case has been submitted
    • Anonymous reporting: a reply message has been received

Step 3: Save your preferences

Scroll to the bottom of the page and click "Save" .

⚠️ Important: Settings are not applied until you click Save. If you navigate away without saving, your changes will be lost.

Llama Fact: Llamas are excellent communicators and always know when to alert the herd—similar to how notification settings keep you informed about important events!