How do I change my billing email and details?

Before You Start

What You'll Need

• Administrative access to the dashboard
• New email address for billing communications
• Access to Settings > Billing
• Permission to update billing information

Update Billing Email Address

Step 1: Access billing settings

1. Log into the Dashboard.
2. From the left navigation menu, click Settings > Billing.

Step 2: Locate the Billing Address Module

Find the Billing Address module showing the current company name, billing email address, and physical address. 

Step 3: Enter edit mode

From the Billing Address module, click the Edit button. 

Step 4: Update email address

1. Locate the email field
2. Enter the new billing email address
3. Verify the email address for accuracy
4. Update any other contact information if needed

Step 5: Save changes

Click Save to update the billing information.

Quick Questions

Will changing my billing email affect my dashboard login?

No. Billing email is separate from your user account login email. You'll still log in with your original credentials.

When will the change take effect?

Immediately. The next billing communication will be sent to the new email address.

Can I have multiple billing email addresses?

Typically, one primary billing email per account. Consider setting up email forwarding or distribution lists to send to multiple recipients.

What if I don't receive billing emails after changing?

Check spam/junk folders first. If emails still don't arrive, verify the email address and contact support if the issue persists.