I only need to train one more Learner. Can I buy one seat?

Before You Start

What You'll Need

• Administrative access to the EasyLlama dashboard
• Billing authority for your organization
• Knowledge of current seat or course count and needed capacity
• Payment method information
• Access to Settings > Billing

Quick Reference

• Plan types: Pay Per Course (per course) vs. Core/Ultimate (per seat) — minimum applies to both
• Seat or Course Minimum: 10 seats or courses
• Seat or Course Increments: 5 seats or courses at a time (after reaching the 10 minimum)
• Not available: Individual seat/course purchases or custom increments

Upgrade Your Subscription

Step 1: Access billing settings

1. Log in to the Dashboard.
2. From the left navigation menu, click Settings > Billing.

Step 2: Review current subscription

On the Billing page, review:

• Current seat/course count
• Subscription tier
• Renewal date
• Current pricing

Step 3: Initiate upgrade

At the top, right-hand side of the screen, click Add Seats.

Step 4: Select new seat count

There is a 10 seat/course minimum, and purchases can be made in increments of 5.

1. Select the number of additional seats or courses needed
2. Click Purchase

Step 5: Complete purchase

1. Review the new seat count and updated pricing
2. Confirm payment method or enter new payment details
3. Accept any updated terms and conditions
4. Complete the purchase

Quick Questions

Can I purchase just 1 additional seat or course?

No, purchases are made in increments of 5, with a 25 seat minimum.

What if I need exactly 47 seats or courses but can only buy in 5-seat/course increments?

You would need to purchase 50 seats or courses (the next available increment) and have 3 unused seats or courses until you grow into them.

Are upgrades prorated?

Yes. You pay only for the additional seats/courses for the remaining time in the billing cycle.

Can I downgrade my seat/course count?

Reductions are typically handled at renewal time. Contact billing support for mid-cycle reduction options.