Admin Dashboard Login Issues

Lyndsay Updated by Lyndsay

If you are unable to log in, and getting unauthorized errors, or have reset your password, but are then unable to log in again after logging out, please try the following:

First, clear your cache and cookies. Even if resetting your password allows you to log in you may not be able to do so again if you don't clear your cache. 

Then, try logging in again directly from our Login page. 

If you are unable to log in, please reset your password from the login page. This can be done by entering your email then clicking Next - you will see the link there. Or you can just click here. 

If you don't receive the reset email, please be sure to check your spam and junk folders, Promotions tab, or other various tabs in Gmail. 

If it's not there, you may be using the wrong email address, or the email may be saved in the login form with a typo. We recommend typing the email address in manually to test this theory!

If you are still unable to log in please email directly from the email you use to log in to the dashboard and we'll be happy to assist!

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