Anonymous Reporting Tool
Billing and Plan information
Early Subscription Renewal
EasyLlama Platform Plans - Premium, Standard, and Lite!
How Do I Cancel my EasyLlama Subscription?
How do I add, update, or remove my card on file?
How do I change my billing email and details?
I only need to train one more Learner. Can I buy one seat?
Upgrading and Downgrading your Subscription
What are Seats, and how are they used?
What is Post-Pay, and how does it work?
Where can I download my invoices?
Where can I find my subscription details and seat balance?
Why was I charged?
Course Information
Bystander Intervention (2022 mandate in Chicago)
Course Information and FAQ - HIPAA
Harassment Prevention Training FAQ
How do I assign the Spanish version of a course?
What is the US "All-states" Harassment Prevention course, and how is it different from the US version?
Dashboard Settings, Features, and Tutorials
Adding and Removing Learners
Adding Learners to your Dashboard
Adding Learners using the File Upload Method
File Upload Video Tutorial
How do I delete a Learner? Archiving and Unarchiving Learners
Dashboard Admins
Add or Remove Dashboard Administrative Users
How do dashboard admins complete training?
Sending Yourself or Others a Course Preview
Your Personal Admin Profile and Dashboard Notification Settings
Dashboard Setup and Customization
Departments Feature
Getting Started - Customizing your EasyLlama Dashboard
How do I add or remove columns from my dashboard view?
How to set up a Subaccount
Locations Feature
Premium Classroom Mode
Setting up and Using the Kiosk Link feature
Video: Learner-Facing Introduction to EasyLlama
Due Dates, Reminders, and Notifications
Copy and Paste an Individual's training link into an email or URL bar
Due Dates, Reminders, and Notifications FAQ
Send Training Links by Email
What if my Learner doesn't have a computer or email address? Can I send a text?
Learning Journeys
Creating Custom Learning Journeys
Learning Journeys
Video: Creating and Customizing Learning Journeys
Recertification
Automatic Training Recertification Assignment
Changing a Learner's Recertification Date
How can I change the next Recertification course for a Learner?
How do I recertify all of my Learners at the same time? Bulk Recertification
Recertification Date and Due Date -what's the difference?
Training Recertification Frequency - How do I change how often a course is assigned?
Turning Off Automatic Recertification
"Select All" and Bulk Action Functions
California Workplace Violence Prevention Course Customization Builder
Downloading Certificates
Edit a Learner's Profile information: Individual and Bulk Updating Learner Details
Email Template: Notify your Learners of EasyLlama Courses
Guide to a Learner's Training Profile
How do I assign courses to Learners who are already in the dashboard?
Learner Portal Access - Login Page
SSO for Learners and Admins
Unassign Function - Removing and Replacing Assigned Courses
Video: California Workplace Violence Prevention Course Customization Builder
What is a "Preferred Name" in EasyLlama Training?
Data Analytics - Reporting and Insights
EasyLlama LMS Package
Integrations
Bamboo Integration - Video Tutorial
BambooHR Integration
Ceridian Dayforce Integration
Deel Integration
Gusto Integration
HiBob Integration
Integrating EasyLlama with the ADP® Marketplace App
Integration Settings
Integration Troubleshooting - Duplicate Records
Integration for Slack
LMS SCORM integration - Using EasyLlama's courses in your LMS
Namely Integration
Paychex Integration
Paycor Integration
Paylocity Integration
Proliant Integration
Quickbooks Integration
Rippling Integration
SAML 2.0 with Microsoft Entra - Manual Configuration Guide
SAML 2.0 with Okta - Application Installation Guide (recommended)
SAML 2.0 with Okta - Manual Configuration Guide
SCIM Provisioning with Okta
SFTP Integration
TriNet Integration
UKG Pro Integration
Vanta Integration
Workday Integration
Zenefits Integration
Troubleshooting and Technical Issues
Admin Dashboard Login Issues
How to ensure deliverability of EasyLlama reminders
My Learners aren't receiving email notifications
No Next Button - Can't move to the Next Slide
Overview: Technical Issues
Why can't I edit my Learner's name in the dashboard?
Why is a course not showing as completed?
Why is the wrong name on the certificate or appearing throughout the course?
- All Categories
- Billing and Plan information
- EasyLlama Platform Plans - Premium, Standard, and Lite!
EasyLlama Platform Plans - Premium, Standard, and Lite!
Updated by Lyndsay
EasyLlama Platform Plans
EasyLlama offers three subscription types: Lite, Standard, and Premium.
Lite - The name says it all - this plan ensures it's not a heavy lift to get a small team trained. For teams with fewer than 25 employees, we offer the Lite Plan with a simplified, hassle-free feature set. This plan gives you access to essential compliance features, ensuring you’re compliant quickly and easily.
Standard - This plan is automatically included - fee-free! - for all subscribers with 25+ seats. Standard includes everything you need to manage and assign training efficiently: essential value-driven features that streamline compliance training, making it easier for your HR team to drive usage without extra work.
Premium - If the Standard Plan is gold, the Premium Plan is platinum! Unlock all the features with the Premium experience, designed for companies that need additional customization and visibility across their training program, offering more advanced tools and insights to help you take compliance to the next level. Available and scalable for all teams with 25+ seats!
How can I upgrade?
It's easy. You can upgrade by heading to Settings > Billing in your dashboard without the hassle of scheduling a meeting, making a call, or even sending an email!
For teams of under 25 Learners - you must first upgrade to at least 25 annual seats to unlock access to Premium. (You should be able to upgrade right on your dashboard's billing tab, too!) Teams who already have 25+ Learners will already have access. Go to Settings > Billing. You'll see the option to upgrade to Premium. Click to get an instant quote scaled to your team size! Please read carefully the charges for today and recurring annual cost. They may be different based on your unique account.
Need to speak with an Account Manager before taking the leap? We're happy to help. Please email accounts@easyllama.com, including any details or questions you have about upgrading.
Want to see a detailed list of features included in each Plan before you commit? We're glad you asked because we want you to have the plan that works best for you (Full disclosure: We also love to show off all the awesome features we've created for you.) Check it out here: EasyLlama Plan Features - you'll find a list of features so long that we couldn't include it in this article. No, seriously - get ready to scroll!
I already have many of these features - how will this affect me? Most likely, it will save you money or unlock more features, but if you need to better understand, you may email accounts@easyllama.com to be connected with the answers to all your pricing and upgrade questions!