Billing
Are Licenses the same as Credits?
How Do I Cancel my EasyLlama Subscription?
How do I add more licenses? New subscription model including new Unlimited plans!
How many licenses do I have? Where are my subscription details?
What is Post Pay, and how does it work?
Course Information
Anti-Bribery and Anti-Corruption
Bystander Intervention (2022 mandate in Chicago)
Course Information and FAQ - HIPAA
Harassment Prevention Training FAQ
How do I assign the Spanish version of a course?
What is the US "All-states" Harassment Prevention course, and how is it different from the US version?
Dashboard Tutorials
Add Additional Dashboard Admins
Adding Learners to your Dashboard
Adding Learners using the File Upload Method
Changing a Learner's Renewal Date
Downloading Certificates
Due Dates and Reminders FAQ
Edit a Learner's Profile information: Individual and Bulk Updating Learner Details
Email Template: Notify your Learners of EasyLlama Courses
Getting Started - Customizing your EasyLlama Dashboard
How do I assign courses to Learners who are already in the dashboard?
How do I copy+paste a course link to send from my own email?
How do I delete a Learner? Archiving and Unarchiving Learners
My Learners aren't receiving email notifications
New! Updated "Select All" Bulk Actions Functionality
Overview: Technical Issues
Premium Classroom Mode
Renewal Date/Renewing On Date, and Due Date -what's the difference?
Renewing using the Renewals Tab
Send Training Links by Email
Sending Yourself a Course Preview
Unassigning Courses - Removing Assigned Courses/Replacing Incorrectly Assigned Courses
What if my Learner doesn't have a computer or email address? Can I send a text?
Your Personal Admin Profile and Dashboard Notification Settings
Integrations
BambooHR Integration
Gusto Integration
HiBob Integration
Integrating EasyLlama with ADP®
Integration Settings
Integration for Slack
LMS integration - SCORM files
Namely Integration
Paylocity Integration
Proliant Integration
Quickbooks Integration
Rippling Integration
SAML 2.0 with Okta - Configuration Guide
TriNet Integration
UKG Pro Integration
Vanta Integration
Workday Integration
Zenefits Integration
Technical Issues
- All Categories
- Technical Issues
- How to ensure deliverability of EasyLlama reminders
How to ensure deliverability of EasyLlama reminders
Updated
by Lyndsay
To ensure the best deliverability of notification emails, we highly recommend adding the easyllama.com domain to your list of safe senders. Most of our email reminders are sent from the reminders@easyllama.com alias.
Please consult your IT department on how to set this up.
Here are the instructions for specific email providers:
- for Google
- for Outlook 365
