Anonymous Reporting Tool
Billing and Plan information
Early Subscription Renewal
EasyLlama Platform Plans - Premium, Standard, and Lite!
How Do I Cancel my EasyLlama Subscription?
How do I add, update, or remove my card on file?
How do I change my billing email and details?
I only need to train one more Learner. Can I buy one seat?
Upgrading and Downgrading your Subscription
What are Seats, and how are they used?
What is Post-Pay, and how does it work?
Where can I download my invoices?
Where can I find my subscription details and seat balance?
Why was I charged?
Course Information
Bystander Intervention (2022 mandate in Chicago)
Course Information and FAQ - HIPAA
Harassment Prevention Training FAQ
How do I assign the Spanish version of a course?
What is the US "All-states" Harassment Prevention course, and how is it different from the US version?
Dashboard Settings, Features, and Tutorials
Adding and Removing Learners
Adding Learners to your Dashboard
Adding Learners using the File Upload Method
File Upload Video Tutorial
How do I delete a Learner? Archiving and Unarchiving Learners
Dashboard Admins
Add or Remove Dashboard Administrative Users
How do dashboard admins complete training?
Sending Yourself or Others a Course Preview
Your Personal Admin Profile and Dashboard Notification Settings
Dashboard Setup and Customization
Departments Feature
Getting Started - Customizing your EasyLlama Dashboard
How do I add or remove columns from my dashboard view?
How to set up a Subaccount
Locations Feature
Premium Classroom Mode
Setting up and Using the Kiosk Link feature
Video: Learner-Facing Introduction to EasyLlama
Due Dates, Reminders, and Notifications
Copy and Paste an Individual's training link into an email or URL bar
Due Dates, Reminders, and Notifications FAQ
Send Training Links by Email
What if my Learner doesn't have a computer or email address? Can I send a text?
Learning Journeys
Creating Custom Learning Journeys
Learning Journeys
Video: Creating and Customizing Learning Journeys
Recertification
Automatic Training Recertification Assignment
Changing a Learner's Recertification Date
How can I change the next Recertification course for a Learner?
How do I recertify all of my Learners at the same time? Bulk Recertification
Recertification Date and Due Date -what's the difference?
Training Recertification Frequency - How do I change how often a course is assigned?
Turning Off Automatic Recertification
"Select All" and Bulk Action Functions
California Workplace Violence Prevention Course Customization Builder
Downloading Certificates
Edit a Learner's Profile information: Individual and Bulk Updating Learner Details
Email Template: Notify your Learners of EasyLlama Courses
Guide to a Learner's Training Profile
How do I assign courses to Learners who are already in the dashboard?
Learner Portal Access - Login Page
SSO for Learners and Admins
Unassign Function - Removing and Replacing Assigned Courses
Video: California Workplace Violence Prevention Course Customization Builder
What is a "Preferred Name" in EasyLlama Training?
Data Analytics - Reporting and Insights
EasyLlama LMS Package
Integrations
Bamboo Integration - Video Tutorial
BambooHR Integration
Ceridian Dayforce Integration
Deel Integration
Gusto Integration
HiBob Integration
Integrating EasyLlama with the ADP® Marketplace App
Integration Settings
Integration Troubleshooting - Duplicate Records
Integration for Slack
LMS SCORM integration - Using EasyLlama's courses in your LMS
Namely Integration
Paychex Integration
Paycor Integration
Paylocity Integration
Proliant Integration
Quickbooks Integration
Rippling Integration
SAML 2.0 with Microsoft Entra - Manual Configuration Guide
SAML 2.0 with Okta - Application Installation Guide (recommended)
SAML 2.0 with Okta - Manual Configuration Guide
SCIM Provisioning with Okta
SFTP Integration
TriNet Integration
UKG Pro Integration
Vanta Integration
Workday Integration
Zenefits Integration
Troubleshooting and Technical Issues
Admin Dashboard Login Issues
How to ensure deliverability of EasyLlama reminders
My Learners aren't receiving email notifications
No Next Button - Can't move to the Next Slide
Overview: Technical Issues
Why can't I edit my Learner's name in the dashboard?
Why is a course not showing as completed?
Why is the wrong name on the certificate or appearing throughout the course?
Table of Contents
- All Categories
- Dashboard Settings, Features, and Tutorials
- "Select All" and Bulk Action Functions
"Select All" and Bulk Action Functions
Updated by Lyndsay
How to Select All
To select all Learners on the current page, you will click the box to the left of the word "Name" at the top of your Learners tab to select all Learners on the current page.
A Purple Action bar will appear. You will be able to see how many Learners are selected. The maximum number of Learners per page is 50, but you may select all Learners on all pages by clicking "Select all Learners." In this example, there are 800 Learners in the dashboard, so it says "Select all 800 Learners."
Once you have selected all, you will be able to confirm the number of Learners selected (In this case 800), and you will see many options in the purple action bar that allow you to apply actions in bulk to all the Learners in your dashboard.
Using Bulk Actions
When you have selected one or more Learners, you may use any of the bulk actions in the purple action bar to apply actions to all selected Learners.
You can see here the options to Notify, Assign training, Edit Renewal dates, and "More:"
Under "More" you can see these options:
Edit - Bulk edit User Details (Role, Location, Region, Employment Type, Manager, Due Date, Department)
Download Certificates - This will allow you to send yourself a link by email to download the certificates. This link may take a long time to arrive depending on the number of Learners and server activity.
Recertify - this can be used to assign and send out recertification training only to Learners who are due for recertification.
Enroll in Learning Journeys (Unlimited Only) - Enroll selected Learners in a Learning Journey
Unassign trainings - Unassign all courses that have been completed to 10% or less. If multiple courses are assigned and completed to 10% or less they will all be unassigned.
Archive - Archive the Learners. There is no bulk unarchive, so use with caution