Anonymous Reporting Tool
Billing and Plan information
Early Subscription Renewal
EasyLlama Platform Plans - Premium, Standard, and Lite!
How Do I Cancel my EasyLlama Subscription?
How do I add, update, or remove my card on file?
How do I change my billing email and details?
I only need to train one more Learner. Can I buy one seat?
Upgrading and Downgrading your Subscription
What are Seats, and how are they used?
What is Post-Pay, and how does it work?
Where can I download my invoices?
Where can I find my subscription details and seat balance?
Why was I charged?
Course Information
Bystander Intervention (2022 mandate in Chicago)
Course Information and FAQ - HIPAA
Harassment Prevention Training FAQ
How do I assign the Spanish version of a course?
What is the US "All-states" Harassment Prevention course, and how is it different from the US version?
Dashboard Settings, Features, and Tutorials
Adding and Removing Learners
Adding Learners to your Dashboard
Adding Learners using the File Upload Method
File Upload Video Tutorial
How do I delete a Learner? Archiving and Unarchiving Learners
Dashboard Admins
Add or Remove Dashboard Administrative Users
How do dashboard admins complete training?
Sending Yourself or Others a Course Preview
Your Personal Admin Profile and Dashboard Notification Settings
Dashboard Setup and Customization
Departments Feature
Getting Started - Customizing your EasyLlama Dashboard
How do I add or remove columns from my dashboard view?
How to set up a Subaccount
Locations Feature
Premium Classroom Mode
Setting up and Using the Kiosk Link feature
Video: Learner-Facing Introduction to EasyLlama
Due Dates, Reminders, and Notifications
Copy and Paste an Individual's training link into an email or URL bar
Due Dates, Reminders, and Notifications FAQ
Send Training Links by Email
What if my Learner doesn't have a computer or email address? Can I send a text?
Learning Journeys
Creating Custom Learning Journeys
Learning Journeys
Video: Creating and Customizing Learning Journeys
Recertification
Automatic Training Recertification Assignment
Changing a Learner's Recertification Date
How can I change the next Recertification course for a Learner?
How do I recertify all of my Learners at the same time? Bulk Recertification
Recertification Date and Due Date -what's the difference?
Training Recertification Frequency - How do I change how often a course is assigned?
Turning Off Automatic Recertification
"Select All" and Bulk Action Functions
California Workplace Violence Prevention Course Customization Builder
Downloading Certificates
Edit a Learner's Profile information: Individual and Bulk Updating Learner Details
Email Template: Notify your Learners of EasyLlama Courses
Guide to a Learner's Training Profile
How do I assign courses to Learners who are already in the dashboard?
Learner Portal Access - Login Page
SSO for Learners and Admins
Unassign Function - Removing and Replacing Assigned Courses
Video: California Workplace Violence Prevention Course Customization Builder
What is a "Preferred Name" in EasyLlama Training?
Data Analytics - Reporting and Insights
EasyLlama LMS Package
Integrations
Bamboo Integration - Video Tutorial
BambooHR Integration
Ceridian Dayforce Integration
Deel Integration
Gusto Integration
HiBob Integration
Integrating EasyLlama with the ADP® Marketplace App
Integration Settings
Integration Troubleshooting - Duplicate Records
Integration for Slack
LMS SCORM integration - Using EasyLlama's courses in your LMS
Namely Integration
Paychex Integration
Paycor Integration
Paylocity Integration
Proliant Integration
Quickbooks Integration
Rippling Integration
SAML 2.0 with Microsoft Entra - Manual Configuration Guide
SAML 2.0 with Okta - Application Installation Guide (recommended)
SAML 2.0 with Okta - Manual Configuration Guide
SCIM Provisioning with Okta
SFTP Integration
TriNet Integration
UKG Pro Integration
Vanta Integration
Workday Integration
Zenefits Integration
Troubleshooting and Technical Issues
Admin Dashboard Login Issues
How to ensure deliverability of EasyLlama reminders
My Learners aren't receiving email notifications
No Next Button - Can't move to the Next Slide
Overview: Technical Issues
Why can't I edit my Learner's name in the dashboard?
Why is a course not showing as completed?
Why is the wrong name on the certificate or appearing throughout the course?
- All Categories
- Dashboard Settings, Features, and Tutorials
- Due Dates, Reminders, and Notifications
- Send Training Links by Email
Send Training Links by Email
Updated by Lyndsay
Sending notifications only to specific Learners (One or multiple)
You can send notifications to one or multiple Learners directly from the Learners tab!
First, select the Learners by checking the box to the left of each name. Once Learners are selected a purple action bar will appear. Just click "Notify" and all selected Learners will receive a notification.
You will see a Pop-up box confirming the number of Learners to be notified. In the example below, four Learners have been selected. You can see that this number is confirmed at the top-right of the purple action bar and also in the pop-up. Once you confirm that the numbers are right, go ahead and click send!
Sending notifications to everyone in your dashboard:
If you have under 50 Learners:
Simply check the box to the left of "Name" at the top of the list of Learners to select all Learners on the page.
All Learners will be selected, and a purple action bar will appear. Click "Notify" at the top-right of the action bar, and then "Send" from the confirmation pop-up.
In the example below, the message confirms that the notifications will be sent to All 20 Learners in this organization.
If you have more than 50 Learners:
If you have more than fifty Learners, you will have multiple pages on your Learners tab, and will need to use the "Select all" function to select all Learners, and then click Notify and "Send". Notifications will be sent to all Learners in your dashboard who have a course assigned and not completed.
To select all:
Check the box to the left of "Name" at the top of the Learners tab, then click where is says "Select all ## Learners" to select all Learners in your dashboard. A pop-up will appear - click "Send" and notifications will be sent to all Learners in your dashboard who have training to complete.