SSO for Learners and Admins

Before You Start

What You'll Need

• Admin or Learner Access to EasyLlama
• Existing Microsoft, Google, or ADP account credentials
• Understanding that Microsoft SSO for Administrators uses the standard Google/ADP login flow (see Important Note below)

⚠️ Important Note: Microsoft SSO for Administrators

Microsoft SSO for Administrators is no longer available due to security issues. Administrators should use the Google or ADP SSO options instead.

If your organization requires SAML 2.0 with Microsoft, please refer to: SAML 2.0 with Microsoft - Manual Configuration Guide

Quick Reference

• Available for: All accounts (both Admins and Learners)
• Admin SSO: Google, ADP
• Learner SSO: Microsoft, Google (via l.easyllama.com)
• Okta SSO: Premium Plan only – see SAML 2.0 with Okta - Configuration Guide

Logging in with SSO

Step 1: Access Login Page

For Administrators:

1. Go to EasyLlama Login Page
2. Click the Google or ADP button

For Learners:

1. Go to l.easyllama.com (or use direct link: https://dashboard.easyllama.com/learner_sign_in if redirects fail)
2. Click the Microsoft or Google button

Step 2: Complete SSO Authentication

1. You'll be redirected to your provider's login page
2. Enter your credentials (if not already logged in)
3. Approve the consent request when prompted
4. You'll be automatically redirected back to EasyLlama

Step 3: Verify Access

Upon successful authentication:

• Admins: Redirected to the EasyLlama dashboard
• Learners: Redirected to the Learner Portal

That's it! You now have access to your account via SSO.

Troubleshooting

Learner Portal Access Issues

If learners experience issues with l.easyllama.com:

• May be due to redirect problems
• Use the direct link instead: **https://dashboard.easyllama.com/learner_sign_in**

Consent Not Approved

If you're not redirected after login:

• Ensure you approved all consent requests during the flow
• Clear browser cache and try again
• Check with your IT department for any organizational blocks

Account Not Found

If SSO fails with "account not found":

• Verify you're using the correct email address associated with your EasyLlama account
• Contact your EasyLlama administrator to ensure your account is properly set up

Additional SSO Options

For Premium Subscribers

Okta SSO is available for Premium Plan subscribers. See the dedicated guide:

• SAML 2.0 with Okta - Configuration Guide

For Microsoft SAML 2.0

If your organization requires SAML 2.0 with Microsoft (not the standard button flow):

• SAML 2.0 with Microsoft - Manual Configuration Guide

Helpful Tips

Administrators do not have a Microsoft option

Microsoft SSO for Administrators is no longer available. Use Google or ADP instead.

Ensure Learners use l.easyllama.com

Learners should use l.easyllama.com. Admins use the main login page.

Be sure to approve the consent request

SSO requires approving the consent request. Without approval, the login won't complete.

Okta is available for premium subscribers only

Okta SSO requires a Premium subscription. Check your plan or upgrade if needed.

What's Next?

• Configure SAML 2.0 with Microsoft (Manual)
• Set up Okta SSO (Premium)
• Learn about Learner Portal access

Quick Questions

Why isn't Microsoft SSO available for administrators?

Microsoft SSO for Administrators was discontinued due to security issues. Administrators should use Google or ADP instead.

Can learners use SSO on mobile devices?

Yes. The SSO flow works on any device with a browser.

What if my organization uses a different SSO provider?

EasyLlama supports Google, Microsoft (for learners), ADP, and Okta (Premium). For other providers, contact support.

Do I need to configure anything in my SSO provider?

No configuration is needed for the standard button-based SSO. Just click the button and approve consent.

Llama Fact: Llamas are social animals that recognize herd members instantly—similar to how SSO instantly recognizes and authenticates your users!