Anonymous Reporting Tool - New!
Early Subscription Renewal
How Do I Cancel my EasyLlama Subscription?
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How do I change my billing email and details?
I only need to train one more Learner. Can I buy one seat?
Upgrading and Downgrading your Subscription
What are Seats, and how are they used?
What is Post-Pay, and how does it work?
Where can I download my invoices?
Where can I find my subscription details and seat balance?
Why was I charged?
Bystander Intervention (2022 mandate in Chicago)
California Workplace Violence Training 2024
Course Information and FAQ - HIPAA
Harassment Prevention Training FAQ
How do I assign the Spanish version of a course?
What is the US "All-states" Harassment Prevention course, and how is it different from the US version?
Dashboard Settings, Features, and Tutorials
Adding and Removing Learners
Adding Learners to your Dashboard
Adding Learners using the File Upload Method
File Upload Video Tutorial
How do I delete a Learner? Archiving and Unarchiving Learners
Add or Remove Dashboard Administrative Users
How do dashboard admins complete training?
SSO for Admins - Microsoft and Google
Sending Yourself or Others a Course Preview
Your Personal Admin Profile and Dashboard Notification Settings
Dashboard Setup and Customization
Getting Started - Customizing your EasyLlama Dashboard
How do I add or remove columns from my dashboard view?
How to set up a Subaccount
Onboarding with EasyLlama - A Video Introduction
Premium Classroom Mode
Setting up and Using the Kiosk Link feature
Video: Learner-Facing Introduction to EasyLlama
Due Dates, Reminders, and Notifications
Copy and Paste an Individual's training link into an email or URL bar
Due Dates, Reminders, and Notifications FAQ
Send Training Links by Email
What if my Learner doesn't have a computer or email address? Can I send a text?
Creating Custom Learning Journeys
Video: Creating and Customizing Learning Journeys
Automatic Training Recertification Assignment (Formerly known as renewals)
Changing a Learner's Recertification Date
How can I change the next Recertification course for a Learner?
How do I recertify all of my Learners at the same time? Bulk Recertification
Recertification Date and Due Date -what's the difference?
Training Recertification Frequency - How do I change how often a course is assigned?
Turning Off Automatic Recertification
"Select All" and Bulk Action Functions
Edit a Learner's Profile information: Individual and Bulk Updating Learner Details
Email Template: Notify your Learners of EasyLlama Courses
Guide to a Learner's Training Profile
How do I assign courses to Learners who are already in the dashboard?
Providing Non-Mandatory Courses (Using Kiosk Links)
SSO for Learners
Unassign Function - Removing and Replacing Assigned Courses
Video Guide: Learner Profile Overview
What is a "Preferred Name" in EasyLlama Training?
EasyLlama LMS and Insights Package
EasyLlama LMS: Insights Dashboard Overview
EasyLlama's LMS - Upload your own courses!
Video: LMS Package Overview
Bamboo Integration - Video Tutorial
Ceridian Dayforce Integration
Integrating EasyLlama with the ADP® Marketplace App
Integration Troubleshooting - Duplicate Records
Integration for Slack
LMS SCORM integration - Using EasyLlama's courses in your LMS
SAML 2.0 with Microsoft - Manual Configuration Guide
SAML 2.0 with Okta - Application Installation Guide (recommended)
SAML 2.0 with Okta - Manual Configuration Guide
SCIM Provisioning with Okta
UKG Pro Integration
Troubleshooting and Technical Issues
Admin Dashboard Login Issues
How to ensure deliverability of EasyLlama reminders
My Learners aren't receiving email notifications
No Next Button - Can't move to the Next Slide
Overview: Technical Issues
Why can't I edit my Learner's name in the dashboard?
Why is a course not showing as completed?
Why is the wrong name on the certificate or appearing throughout the course?
Updated by Lyndsay
The EasyLlama Connector for ADP Workforce Now® will automatically sync data to your EasyLlama dashboard, to save you the hassle of manual entry. While we can easily set up automated training assignments for future Learners, we highly recommend not assigning on your first sync of your current employees. This will give us the opportunity to make sure everything syncs over the way you want it to, and possibly eliminate some Learners who may not need to take courses.
Use the following steps to set up the integration:
- Visit our listing on the ADP Marketplace - click here.
- Click "Buy Now" and follow the instructions.
- When prompted to add your company ID, in your EasyLlama dashboard go to Settings > Integrations > ADP > Connect. You will see a unique ID, which you can copy from there.
- You will be prompted to select a plan based on number of employees in your organization - ADP will bill you for this integration; you will not see additional charges in your EasyLlama account.
- After you complete your purchase and your subscription is active, click on "My apps" from the ADP Marketplace account dropdown menu.
- Click on the "EasyLlama Connector for ADP Workforce Now®" tile.
- Two prompts will appear to accept terms and get your consent to share data between ADP and EasyLlama- click "Accept" for these.
- That's it! Your ADP account is now connected to EasyLlama. Learners will sync nightly. A guide for Integrations settings can be found by clicking here!
My employees are not importing to EasyLlama
Make sure that the consent was properly added on ADP. Click here to check the allowed applications. The screen should show this:
Fields that Sync
ADP Workforce Now
or personal email if business email is not available
Actual start date
Mobile phone (business)
Worker type code
Management position indicator