Anonymous Reporting Tool
Billing and Plan information
Early Subscription Renewal
EasyLlama Platform Plans - Premium, Standard, and Lite!
How Do I Cancel my EasyLlama Subscription?
How do I add, update, or remove my card on file?
How do I change my billing email and details?
I only need to train one more Learner. Can I buy one seat?
Upgrading and Downgrading your Subscription
What are Seats, and how are they used?
What is Post-Pay, and how does it work?
Where can I download my invoices?
Where can I find my subscription details and seat balance?
Why was I charged?
Course Information
Bystander Intervention (2022 mandate in Chicago)
Course Information and FAQ - HIPAA
Harassment Prevention Training FAQ
How do I assign the Spanish version of a course?
What is the US "All-states" Harassment Prevention course, and how is it different from the US version?
Dashboard Settings, Features, and Tutorials
Adding and Removing Learners
Adding Learners to your Dashboard
Adding Learners using the File Upload Method
File Upload Video Tutorial
How do I delete a Learner? Archiving and Unarchiving Learners
Dashboard Admins
Add or Remove Dashboard Administrative Users
How do dashboard admins complete training?
Sending Yourself or Others a Course Preview
Your Personal Admin Profile and Dashboard Notification Settings
Dashboard Setup and Customization
Departments Feature
Getting Started - Customizing your EasyLlama Dashboard
How do I add or remove columns from my dashboard view?
Locations Feature
Premium Classroom Mode
Setting up and Using the Kiosk Link feature
Video: Learner-Facing Introduction to EasyLlama
Due Dates, Reminders, and Notifications
Copy and Paste an Individual's training link into an email or URL bar
Due Dates, Reminders, and Notifications FAQ
Send Training Links by Email
What if my Learner doesn't have a computer or email address? Can I send a text?
Learning Journeys
Creating Custom Learning Journeys
Learning Journeys
Video: Creating and Customizing Learning Journeys
Recertification
Automatic Training Recertification Assignment
Changing a Learner's Recertification Date
How can I change the next Recertification course for a Learner?
How do I recertify all of my Learners at the same time? Bulk Recertification
Recertification Date and Due Date -what's the difference?
Training Recertification Frequency - How do I change how often a course is assigned?
Turning Off Automatic Recertification
"Select All" and Bulk Action Functions
California Workplace Violence Prevention Course Customization Builder
Course Customization Builder - How to customize your course
Document Management and Document Signature
Downloading Certificates
Edit a Learner's Profile information: Individual and Bulk Updating Learner Details
Email Template: Notify your Learners of EasyLlama Courses
Guide to a Learner's Training Profile
How do I assign courses to Learners who are already in the dashboard?
Learner Portal Access - Login Page
SSO for Learners and Admins
Unassign Function - Removing and Replacing Assigned Courses
Video: California Workplace Violence Prevention Course Customization Builder
What is a "Preferred Name" in EasyLlama Training?
Data Analytics - Reporting and Insights
EasyLlama LMS Package
Integrations
Bamboo Integration - Video Tutorial
BambooHR Integration
Ceridian Dayforce Integration
Deel Integration
Gusto Integration
HiBob Integration
Integrating EasyLlama with the ADP® Marketplace App
Integration Settings and Automations
Integration Troubleshooting - Duplicate Records
Integration for Slack
Justworks Integration
LMS SCORM integration - Using EasyLlama's courses in your LMS
Namely Integration
Paychex Integration
Paycor Integration
Paylocity Integration
Proliant Integration
Quickbooks Integration
Rippling Integration
SAML 2.0 with Microsoft Entra - Manual Configuration Guide
SAML 2.0 with Okta - Application Installation Guide (recommended)
SAML 2.0 with Okta - Manual Configuration Guide
SCIM Provisioning with Okta
SFTP Integration
TriNet Integration
UKG Pro Integration
Vanta Integration
Workday Integration
Zenefits Integration
Troubleshooting and Technical Issues
Admin Dashboard Login Issues
How to ensure deliverability of EasyLlama reminders
My Learners aren't receiving email notifications
No Next Button - Can't move to the Next Slide
Overview: Technical Issues
Why can't I edit my Learner's name in the dashboard?
Why is a course not showing as completed?
Why is the wrong name on the certificate or appearing throughout the course?
- All Categories
- Integrations
- Integrating EasyLlama with the ADP® Marketplace App
Integrating EasyLlama with the ADP® Marketplace App
Updated by Lyndsay
The EasyLlama Connector for ADP Workforce Now® will automatically sync data to your EasyLlama dashboard, to save you the hassle of manual entry. While we can easily set up automated training assignments for future Learners, we highly recommend not assigning on your first sync of your current employees. This will give us the opportunity to make sure everything syncs over the way you want it to, and possibly eliminate some Learners who may not need to take courses.
Use the following steps to set up the integration:
- Visit our listing on the ADP Marketplace - click here.
- Click "Buy Now" and follow the instructions.
- When prompted to add your company ID, in your EasyLlama dashboard go to Settings > Integrations > ADP > Connect. You will see a unique ID, which you can copy from there.
- You will be prompted to select a plan based on number of employees in your organization - ADP will bill you for this integration; you will not see additional charges in your EasyLlama account.
- After you complete your purchase and your subscription is active, click on "My apps" from the ADP Marketplace account dropdown menu.
- Click on the "EasyLlama Connector for ADP Workforce Now®" tile.
- Two prompts will appear to accept terms and get your consent to share data between ADP and EasyLlama- click "Accept" for these.
- That's it! Your ADP account is now connected to EasyLlama. Learners will sync nightly. A guide for Integrations settings can be found by clicking here!
Troubleshooting
My employees are not importing to EasyLlama
Make sure that the consent was properly added on ADP. Click here to check the allowed applications. The screen should show this:
Fields that Sync
ADP Workforce Now | EasyLlama |
Given name | First name |
Family name | Last name |
Nickname or preferred name | Preferred name |
Position > Job title | Title |
Business email or personal email if business email is not available | |
Status > Hire date | Start date |
Mobile phone (business) | Phone |
Organizational unit | Department |
Position > Worker Category | Employment type |
Position > Management position | Role |
Position > Reports to | Manager |
Position > File # | Employee ID |
Work location | Location |
Home location | Location |
Status | Status |