What is a "Preferred Name" in EasyLlama Training?
Updated
by Lyndsay
For a variety of reasons a person may not use their birth name or legal name and prefer not to be addressed by it. Employers may need to use the birth name or legal name for their records, but the Learner can choose how they are addressed during our courses and on the Learner-facing training dashboard.
During a course's onboarding, the Learner is given the opportunity to change the name used to address them - this is their preferred name.
When they change the name on this screen, their preferred name choice is recorded and used going forward during current and future courses and on the Learner-facing dashboard. Each course will greet them with their preferred name, but they can also change it again if they wish.
Changing their preferred name will not change their name in your dashboard or on their certificate of completion. The name on a Learner's dashboard record can only be changed by admins, or for Unlimited subscribers, by EasyLlama Support. Certificates for completed courses can only be changed by EasyLlama Support.
If you are using an integration, the Learner's name will appear is it does in your integrated software. Updating the name on their record will be reversed on the next sync.
Here are some examples of where the preferred name is used:
