Early Subscription Renewal Feature
How Do I Cancel my EasyLlama Subscription?
How do I add more licenses? Upgrading and downgrading your EasyLlama Subscription
How do I add, update, or remove my card on file?
How do I change my billing email and details?
How many licenses do I have? Where are my subscription details?
What are Licenses, and how are they used?
What is Post-Pay, and how does it work?
Where can I download my invoices?
Why was I charged?
Anti-Bribery and Anti-Corruption Course Information
Bystander Intervention (2022 mandate in Chicago)
Course Information and FAQ - HIPAA
Data Privacy Course
Harassment Prevention Training FAQ
How do I assign the Spanish version of a course?
What is the US "All-states" Harassment Prevention course, and how is it different from the US version?
Dashboard Settings, Features, and Tutorials
Adding and Removing Learners
Adding Learners to your Dashboard
Adding Learners using the File Upload Method
File Upload Video Tutorial
How do I delete a Learner? Archiving and Unarchiving Learners
Add or Remove Dashboard Administrative Users
How do dashboard admins complete training?
SSO for Admins - Microsoft and Google
Sending Yourself or Others a Course Preview
Your Personal Admin Profile and Dashboard Notification Settings
Dashboard Setup and Customization
Getting Started - Customizing your EasyLlama Dashboard
How do I add or remove columns from my dashboard view?
How to set up a Subaccount
Onboarding with EasyLlama - A Video Introduction
Premium Classroom Mode
Setting up and Using the Kiosk Link feature
Video: Learner-Facing Introduction to EasyLlama
Due Dates, Reminders, and Notifications
Copy and Paste an Individual's training link into an email or URL bar
Due Dates and Reminders FAQ
Send Training Links by Email
What if my Learner doesn't have a computer or email address? Can I send a text?
Creating Custom Learning Journeys
Video: Creating and Customizing Learning Journeys
Automatic Training Recertification Assignment (Formerly known as renewals)
Changing a Learner's Recertification Date
How can I change the next Recertification course for a Learner?
How do I recertify all of my Learners at the same time? Bulk Recertification
Recertification Date and Due Date -what's the difference?
Training Recertification Frequency - How do I change how often a course is assigned?
Turning Off Automatic Recertification
"Select All" and Bulk Action Functions
Edit a Learner's Profile information: Individual and Bulk Updating Learner Details
Email Template: Notify your Learners of EasyLlama Courses
Guide to a Learner's Training Profile
How do I assign courses to Learners who are already in the dashboard?
Providing Non-Mandatory Courses (Using Kiosk Links)
Renewing using the Renewals Tab - Important Update!
SSO for Learners
Unassigning Courses - Removing Assigned Courses/Replacing Incorrectly Assigned Courses
Video Guide: Learner Profile Overview
What is a "Preferred Name" in EasyLlama Training?
EasyLlama LMS and Insights Package
EasyLlama LMS: Insights Dashboard Overview
EasyLlama's LMS - Upload your own courses!
Video: LMS Package Overview
Ceridian Dayforce Integration
Integrating EasyLlama with ADP®
Integration Troubleshooting - Duplicate Records
Integration for Slack
LMS SCORM integration - Using EasyLlama's courses in your LMS
SAML 2.0 with Okta - Manual Configuration Guide
UKG Pro Integration
Troubleshooting and Technical Issues
Admin Dashboard Login Issues
How to ensure deliverability of EasyLlama reminders
My Learners aren't receiving email notifications
No Next Button - Can't move to the Next Slide
Overview: Technical Issues
Why can't I edit my Learner's name in the dashboard?
Why is a course not showing as completed?
Why is the wrong name on the certificate or appearing throughout the course?
Table of Contents
Updated by Lyndsay
With EasyLlama's LMS package, you can now upload your own custom training content to your EasyLlama dashboard!
LMS Overview and Features
You'll be able to assign your courses and assign and track them from your dashboard alongside your EasyLlama courses. They can be assigned manually or automatically through your HRIS integration, and even add them to Custom Learning Journeys.
You'll be able to set custom recertification frequencies, track training progress, download certificates, and send notifications the same way you do with EasyLlama's courses.
LMS subscribers will also have access to the valuable insights tab where you'll see a high-level visual overview of your Learners' training data. It's packed with information and features to help you achieve your training goals. A full overview of the Insights tab can be found here: EasyLlama LMS Package: Insights Feature Overview
How to Add Courses
Once you have subscribed to the LMS package, you'll be able to upload your custom content right in your dashboard's Training Library.
File formats accepted are:
- SCORM 1.1, SCORM 1.2, SCORM 2004 (2nd, 3rd, & 4th editions)
- AICC (versions 2.2 and 3.5/4.0 of HACP)
- Experience API ("xAPI", formerly "Tin Can API")
- LTI (1.1, 1.3)
- You'll see a button to upload training at the top right of your Training Library tab. Click it to get started!
- Then, you'll see a form where you can add the course title, duration, and description. The Description field is short here, so you may want to keep it simple, but once you've added the course you can edit it in an expandable field later (In Step 4)
You can drag and drop or click to select your file and click Upload!
- On the next screen wait while the course uploads. You'll receive confirmation when it's complete. Then click "See uploaded training"
- You'll be taken to your course's page in the training library. From here you can click "Edit" to make any changes to the title and duration. You can also add a custom thumbnail, and here's where you can expand the description field and add a more robust description.
- Once you have it saved the way you'd like it, you can start assigning it to your Learners and tracking completion like any other course! You can also change the recertification frequency under Settings > Recertification, if you'd like. When assigning, you can search by the title or use the filter for "My courses"