Anonymous Reporting Tool
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Course Information
Bystander Intervention (2022 mandate in Chicago)
Course Information and FAQ - HIPAA
Harassment Prevention Training FAQ
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What is the US "All-states" Harassment Prevention course, and how is it different from the US version?
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Due Dates, Reminders, and Notifications
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Due Dates, Reminders, and Notifications FAQ
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Learning Journeys
Creating Custom Learning Journeys
Learning Journeys
Video: Creating and Customizing Learning Journeys
Recertification
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How do I recertify all of my Learners at the same time? Bulk Recertification
Recertification Date and Due Date -what's the difference?
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California Workplace Violence Prevention Course Customization Builder
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Learner Portal Access - Login Page
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Video: California Workplace Violence Prevention Course Customization Builder
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EasyLlama LMS Package
Integrations
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SAML 2.0 with Microsoft Entra - Manual Configuration Guide
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SAML 2.0 with Okta - Manual Configuration Guide
SCIM Provisioning with Okta
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TriNet Integration
UKG Pro Integration
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Troubleshooting and Technical Issues
Admin Dashboard Login Issues
How to ensure deliverability of EasyLlama reminders
My Learners aren't receiving email notifications
No Next Button - Can't move to the Next Slide
Overview: Technical Issues
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Why is a course not showing as completed?
Why is the wrong name on the certificate or appearing throughout the course?
- All Categories
- Dashboard Settings, Features, and Tutorials
- Recertification
- How do I recertify all of my Learners at the same time? Bulk Recertification
How do I recertify all of my Learners at the same time? Bulk Recertification
Updated by Lyndsay
A Learner's Recertification Date is based on the day they completed the course in relation to the Recertification Frequency settings for the course. However, some organizations prefer to roll out training annually for all Learners at the same time. Since Learner completion dates are likely to vary, adjustments will need to be made for a smooth rollout.
Here are the steps to take:
- Make sure everyone has completed the course. If some Learners have not completed the course assigned previously, you can change their Due Date and re-notify them rather than recertifying them. (More here: Due Dates and Reminders FAQ)
- When using this method, all Learners will be recertified based on the course they took previously. If you need to change the course, you can simply assign the new course to the Learner immediately, which will replace the recertification date for the previous version, or you can change the Recertification course.
- For all of those who have completed the previously assigned course, bulk update the Learners' Recertification Dates.
- When it's time to recertify, the Learners should be in "Due for Recertification" status, which will enable the use of the Bulk Recertify action. You can click the "Due for Recertification" filter button at the top of the Learners tab to get a list of these Learners. Review the list to assure that everything is correct.
- Check the boxes to select the Learners. You can only check boxes on one page at a time - if there are multiple pages of Learners to recertify, you can do one page at a time or use the Select All function. (Only if you want to take action on every learner)
- Once the Learners have been selected, the purple Action bar. Click "More" and choose "Recertify:"
- Click "Recertify" to confirm:
- That's it! The recertification courses will be assigned and your Learners will be notified!