Billing
Are Licenses the same as Credits?
Licenses are Credits with a new name! There are two kinds of Licenses: Single and Unlimited Single Licenses may be used to assign one course to one Learner. Unlimited Licenses may be used to assign a…
How Do I Cancel my EasyLlama Subscription?
All EasyLlama subscriptions renew automatically on an annual basis. This incudes PRO and Starter subscriptions, as well as Enterprise subscriptions unless terms were otherwise negotiated at the time…
How do I add more licenses? New subscription model including new Unlimited plans!
This article applies to Starter and PRO subscriptions. Enterprise subscribers should refer to their agreement, or reach out to their Customer Success Manager with any questions, or requests to upgrad…
How many licenses do I have? Where are my subscription details?
Your subscription details, including your license balance, pricing, and subscription renewal date can all be found under Settings > Billing in your dashboard. Which plan am I subscribed to? You can s…
What is Post Pay, and how does it work?
Post Pay is a standard feature for PRO accounts that allows you to continue assigning training after your PRO Plan licenses have been used without the need to "top up" or purchase licenses in bundles…
