Updated by Lyndsay
There are two ways to download a Learner's certificate - bulk and single.
The bulk method is best if you need a large number of certificates. You will be emailed a link to download the certificates. This method can be used for any number of Learners from one to thousands. However, the link can take a while to be sent, so if you only need one or a few, you should consider using the single method.
The single method allows you to immediately download the Learner's certificate directly from the dashboard without the need to send a link by email.
Simply check the box to the left of each Learner for whom you need a certificate. A purple action bar will appear once Learners are selected, and you can click "More" then "Download Certificates." You will receive a confirmation pop-up letting you know the certificates will be sent to your email address. If you need everyone's certificates you can select all Learners in the dashboard, a link to download all the certificates will be sent to your email.
Bulk actions can sometimes take a while to process, so if you just need a couple of certificates, or if a person has completed multiple courses, and you only need the certificate for one of them, you can download it from the Learner's profile in your browser instead of sending yourself a link.
- Click on the Learner's name on the Learners tab to access their profile.
- In the "Completed Section", located at the bottom of the profile, click the three dots to the right of the completed course.
- Choose Download Certificate.